Data Recovery Services for Hard Drives, SSDs, USBs and Failed Devices

When your hard drive, SSD, USB stick, memory card or computer suddenly stops working, it can feel like everything is gone.

Family photos, business documents, tax records, school work, customer files, personal memories and years of important data can all be trapped on a device that will not open.

At King IT, data recovery starts with a $99 Simple Assessment. We assess the device and recommend the safest, most sensible recovery pathway.

Not every data recovery job needs expensive forensic recovery. Some jobs may be simple. Some may need logical recovery. Some may need specialist forensic recovery.

Start with a Simple Assessment

Simple Assessment - $99

The first step is to bring your device into King IT for a Simple Assessment.

This helps us check what has happened, whether the device is detected, whether the files may still be accessible, and what recovery pathway is most appropriate.

If more advanced recovery work is required, your $99 Simple Assessment comes off the next stage.

Our data recovery pathway

1. Simple Assessment - $99

We start by assessing the device and the likely cause of the data loss.

This may include checking whether the drive is detected, whether the files are visible, whether the device is physically damaged, and whether it may be safe to attempt recovery.

This is the best starting point if your device has stopped working, files have disappeared, or you are not sure what has happened.

2. Advanced Data Recovery Assessment or Logical Recovery - $229 total

If the issue requires more than a Simple Assessment, the next stage is an Advanced Data Recovery Assessment or Logical Recovery.

This stage is $229 total, with your $99 Simple Assessment credited toward the price.

This may be suitable for cases such as:

• Deleted files
• Missing folders
• Corrupted folders
• Drives asking to be formatted
• Drives that are detected but not opening properly
• File system issues
• Some accidental formats
• Storage devices that appear readable but unstable

At this stage, we may attempt logical recovery where appropriate, or assess whether the device needs specialist forensic recovery.

3. Forensic Data Recovery - $999 total, only if required

If specialist forensic recovery is the best pathway, the full recovery service is $999 total, with the $229 Advanced Data Recovery Assessment credited toward the recovery price.

Forensic recovery may be recommended for more serious cases, including:

• Clicking hard drives
• Drives that are not detected
• Dropped or damaged hard drives
• Physically damaged storage devices
• Failed SSDs
• Devices that keep disconnecting
• Serious corruption
• Storage devices that cannot be safely recovered in-store

No Data Recovered, No Forensic Recovery Fee

If no usable customer data is recovered during the forensic recovery stage, the forensic recovery fee is refunded.

Simple Assessment and advanced assessment fees are not refundable.

What can King IT help assess?

King IT can assess many common data loss situations, including:

• External hard drives that are no longer detected
• Internal hard drives from failed computers
• SSDs that have stopped responding
• USB drives that will not open
• SD cards and microSD cards with missing photos
• Drives asking to be formatted
• Corrupted folders or unreadable files
• Deleted or missing files
• Devices making clicking, beeping or unusual noises
• Computers that no longer turn on but still contain important files

If the data matters, the safest first step is to stop using the device and bring it into King IT.

Do not keep trying random fixes

If a storage device is failing, every extra attempt to open it can make recovery harder.

Do not format the drive.
Do not keep unplugging and reconnecting it.
Do not run repair tools unless you are prepared to risk further data loss.
Do not save new files to the device.
Do not keep powering on a clicking or damaged hard drive.

Bring the device into King IT and let us assess the safest next step.

Data recovery for personal files

Many customers come to us because they have lost personal files that cannot easily be replaced.

This may include:

• Family photos
• Videos
• School or university work
• Personal documents
• Tax records
• Travel photos
• Old computer backups
• Important memories

If the files are important to you, it is worth getting the device assessed before attempting risky DIY recovery.

Data recovery for business files

King IT can also help businesses assess failed storage devices containing important work data.

This may include:

• Customer files
• Accounting records
• Business documents
• Job photos
• Project files
• Staff files
• Old computer data
• External backup drives
• Portable business storage

For businesses, lost data can mean lost time, lost money and serious stress. A proper assessment helps identify the best chance of recovering the files safely.

What types of devices can be assessed?

King IT can assess common storage devices including:

• External hard drives
• Internal desktop hard drives
• Internal laptop hard drives
• Solid state drives
• USB flash drives
• SD cards and microSD cards
• Failed laptops and desktop computers
• Storage devices from business computers
• Some damaged or corrupted portable storage devices

How much does data recovery cost?

Data recovery depends on the device, the fault and the type of recovery required.

At King IT, the pathway is designed to be clear and simple.

Simple Assessment

$99

This is the starting point. We assess the device and recommend the best recovery pathway.

Advanced Data Recovery Assessment or Logical Recovery

$229 total

Your $99 Simple Assessment comes off this stage.

Forensic Data Recovery

$999 total, only if required

Your $229 Advanced Data Recovery Assessment comes off this stage.

If no usable customer data is recovered during the forensic recovery stage, the forensic recovery fee is refunded.

Why choose King IT for data recovery?

King IT gives customers a local, easy-to-understand starting point for data recovery.

You can bring the device into a King IT store, speak to a real person, explain what has happened and get a clear pathway forward.

Customers choose King IT because:

• We start with a simple $99 assessment
• Not every job is pushed into forensic recovery
• We explain the recovery pathway before proceeding
• Your assessment fee is credited toward the next stage if more work is required
• Forensic recovery is only recommended when needed
• The forensic recovery fee is refunded if no usable customer data is recovered
• We help with replacement storage, backups and future protection after recovery

What happens after recovery?

If your data is recovered, King IT can help transfer it to a suitable storage device.

We can also help you set up a safer backup system so you are less likely to face the same problem again.

This may include:

• External backup drives
• Cloud backup setup
• File sync setup
• Photos backup
• Business document backup
• Device replacement or upgrade advice
• Ongoing support options

Recovering the data is important. Protecting it afterwards is just as important.

Frequently Asked Questions

How much does data recovery cost?

Data recovery at King IT starts with a $99 Simple Assessment. If more advanced work is required, the next stage is $229 total. If specialist forensic recovery is required, the full forensic recovery service is $999 total.

Does every data recovery job cost $999?

No. Not every recovery needs forensic recovery. Some jobs may be simpler and can be handled through assessment or logical recovery. Forensic recovery is only recommended when required.

What is the $99 Simple Assessment?

The Simple Assessment is the first step. We check the device, assess what may have happened, and recommend the safest recovery pathway.

Does the $99 come off the next stage?

Yes. If more advanced work is required, your $99 Simple Assessment comes off the $229 Advanced Data Recovery Assessment or Logical Recovery stage.

Does the $229 come off forensic recovery?

Yes. If forensic recovery is required, the $229 Advanced Data Recovery Assessment comes off the $999 forensic recovery price.

Is data recovery guaranteed?

No. Data recovery can never be guaranteed. Success depends on the device, the damage, the type of storage, previous recovery attempts, corruption, encryption and the condition of the storage media.

What does “No Data Recovered, No Forensic Recovery Fee” mean?

If no usable customer data is recovered during the forensic recovery stage, the forensic recovery fee is refunded. Simple Assessment and advanced assessment fees are not refundable.

Should I keep trying to open the drive?

No. If the data matters, stop using the device. Repeated attempts can sometimes make recovery harder.

Can you recover data from a clicking hard drive?

A clicking hard drive may require forensic recovery. Bring it into King IT for assessment and do not keep powering it on.

Can you recover photos from an SD card?

Many SD cards and memory cards can be assessed for recovery. Success depends on the condition of the card and whether the data has been overwritten or damaged.

Can you recover data from an SSD?

SSD recovery can be more complex than traditional hard drive recovery, but it can still be assessed. Bring the SSD or computer into King IT for the best next step.

Can you recover data from a USB stick?

Many USB drives can be assessed. If the USB is physically damaged, not detected, corrupted or asking to be formatted, bring it into King IT before attempting further fixes.

Do I need to provide another drive?

Recovered data usually needs to be transferred to a suitable destination device. King IT can advise what storage device is required.

Lost important files?

Bring your device into King IT for a $99 Simple Assessment.

We will assess the device, explain the likely recovery pathway and help you understand the next step.

Not every recovery needs forensic recovery. Start with a Simple Assessment and let us find the safest pathway first.