July 26, 2016


How much is delivery?

Standard Delivery

Your order can be delivered to anywhere throughout Australia by either standard (road) freight or premium (express) delivery. Delivery is calculated based on your cart dollar value. Standard/Road Freight: 2 – 5 working days*

< $99.99$8.00

$100 – $199.99$10.00

$200 – $499.99$15.00

> $500$20.00

Premium Delivery

Premium/Express Freight: Next working day Metro Areas orders placed before 12pm, 2-3 days for other areas*

< $99.99$15.00

$100 – $199.99$17.50

$200 – $499.99$20.00

> $500$30.00

*Freight delivery times stated are for average volume items with total order weight under 5kg for metro areas in eastern states. Additional delivery time may result for some deliveries. Please allow extra time for delivery to western states. Premium freight is not available on oversized or bulky items. Contact us at [email protected] should you require more details.

How do I track my order?

Once your order has been dispatched from our warehouse you will receive an email with your tracking number. You tracking number can also be found by logging into your account online and viewing your order history. Please allow 24 hours for your tracking number to be activated by our courier company.

Where do you ship to?

King IT only ships to addresses within Australia. For international shipping please contact King IT directly at [email protected]

Do you ship to PO Boxes?

If shipping to a PO Box you must select standard delivery during checkout. Goods cannot be delivered to a post office box via road or air courier service.

Do I have to sign for delivery?

Yes, someone must be available to receive the delivery. We do not under any circumstances issue instructions to our shippers to leave shipments unattended when no one is at the delivery location. If you miss your delivery a note will be left by the courier company with instructions on how you can collect your parcel.